What runs your business

Tells people which therapists still have openings today.

Same Day Availability

Runs when a company fills the corporate request form.

The live availability feed

/api/available-today

Asks the booking engine who is genuinely free today, and feeds the "3 therapists available today" banner on the website. Refreshes every 5 minutes.

This used to read a file on another domain, which phone ad-blockers silently blocked — that is why availability showed on one phone and not another. It now comes from your own domain, so nothing can block it.

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Corporate · voice & booking

Katerina

Answers 438-799-5556 for companies, quotes chair massage, and books the event. Bilingual.

Workflows in GoHighLevel

Corporate form — English

Corporate form — French

Corporate booking — English

The confirmation sequence after a corporate event is booked.

Corporate booking — French

Voice AI call back — English

Calls someone back after a missed or dropped call.

Voice AI call back — French

Her main conversation flow.

What Katerina can do on a call

/webhook/corp-estimate

Works out therapists, hours and price from headcount and minutes each.

/webhook/corp-request

Saves the company's request so nothing is lost when the call ends.

/webhook/corp-book-blocks

Holds the therapists' time in the calendar for the event.

/webhook/corp-invoice

Emails the company invoice — GST and QST added, employees never pay.

/webhook/corp-employee-calendars

Makes a booking page per room so employees pick their own slot.

Two things to know. The two corporate booking workflows are still drafts, so nothing sends after a corporate booking yet. And Katerina cannot yet offer multiple days — that is built and merged, but not on the live site.

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Clients · booking & after-care

Leona

Answers 438-799-5536, takes in-home bookings, and looks after everything that happens once a massage is booked — confirmation, card, reminders, receipts.

Workflows in GoHighLevel

Leona V3

V3 Appointment Booked — English

The confirmation a client gets after booking. This is the current one.

V3 Appointment Booked — French

Runs when a client saves their card. No card means the booking stays unconfirmed.

Saved card

Sends the claimable receipt after the massage, to clients who asked for one.

Insurance Receipts

Fires once the massage has happened.

Booking Completed

Appointment Cancelled

Handles a cancellation.

Handles a moved appointment.

Rescheduled Booking

Would confirm a booking once the card lands.

Unconfirmed → confirmed

V2 Appointment Booked — English

The older confirmation. Still live alongside V3 — worth checking you don't want it off.

Stage 1 · Application filled (EN)

What Leona can do

/webhook/create-booking

Puts the appointment in the calendar.

/webhook/set-card-on-file

Saves the card. Nothing is charged at this point.

/webhook/day-of-charge

Charges the saved card after the massage — never before.

/webhook/send-receipts

Builds and sends the insurance receipt PDF.

/webhook/get-receipt

Re-sends a past receipt on request, months later if needed.

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Step by step

What happens after a client books in-home

The full chain, in order. Every step is automatic unless marked otherwise.

The booking is written into the calendar

The therapist's time is held immediately so nobody else can take the slot.

The card is saved — not charged

Card on file is what confirms the booking. Without one it stays unconfirmed. The client is charged /bin/bash today.

Confirmation goes out in their language

"V3 Appointment Booked" — English or French, chosen automatically.

The therapist is told

The appointment lands on their calendar with the address and any notes.

The massage happens

"Booking Completed" fires once the visit is done.

The card is charged — after the visit

This is the point of payment. Never before the massage.

The insurance receipt is sent

Only to clients who said they need one, with the treating therapist's association and member number. It can be re-sent any time.

Mia invites them back

The rebooking sequence starts, and they may appear in same-day availability messages.

Receipts are currently in review mode. They are generated and sent to your own inbox rather than to clients, so you can check them first. Turning that live is your call.

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Therapists

Coco

Everything about your team — hiring them, renewing them, and keeping their travel limits and credentials current.

Hiring a therapist — the five stages

They complete the provider form.

Stage 1 · Application filled (FR)

Stage 2 · Qualified

You've said yes to them.

They watch the contract explanation.

Stage 3 · Contract video

Stage 4 · Contract signed

Signature received.

Stage 5 · Kickstart meeting

Onboarding call booked.

Keeping them current

Renew 1 year contract

Yearly contract renewal.

Provider renew contract

A second renewal flow.